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AMBASSADORS

Deutsche Telekom IT Solutions Slovakia

    Daniel Peťovský

    Position: Cloud Architect (department of Public Cloud Managed Services)

    Matúš Adamov

    Position: Solution Designer - Smart Deal Unit

    Katarína Puzderová

    Position: Process expert (Global Delivery Excellence)

    Silvin Galus

    Position: Product & Delivery Manager

    Matúš Bankovič

    Position: Senior Solution Designer

    Karol Havrillay

    Position: Lead Architect

    Matúš Horbaj

    Position: ICT Consultant

    Tomáš Koctúr

    Position: Data Science Engineer

    Michal Vanický

    Position: Solutions Architect

    Csaba Garay

    Position: ICT Architect

    Viktória Lukašek

    Position: Senior Service Delivery Manager

    Ivan Bača

    Position: Account Lead Service Delivery Manager

    Martina Schusterová

    Position: Head of Education and Development Centre

    David Čižmárik

    Position: Security Manager

    Lukáš Sendrei

    Position: Agile Coach

    Vladimír Bánoci

    Position: Data Science

    Jana Habovčíková

    Position: Global Quality Manager

    Roman Kušnírik

    Position: ICT Consultant

    Pavel Drotár

    Position: Quality Manager

    Martin Kandráč

    Position: Deal Consultant

    Lenka Zajacová

    Position: Service Hub Owner (Business Owner IT)

    Stanislav Trnik

    Position: Lead Network Architect

    Lukáš Herůfek

    Position: Account Lead Service Deliver Manager

      Daniel Peťovský

      Position: Cloud Architect (department of Public Cloud Managed Services)

      Matúš Adamov

      Position: Solution Designer - Smart Deal Unit

      Katarína Puzderová

      Position: Process expert (Global Delivery Excellence)

      Silvin Galus

      Position: Product & Delivery Manager

      Matúš Bankovič

      Position: Senior Solution Designer

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      Daniel Peťovský

      Position: Cloud Architect in the department of Public Cloud Managed Services

      Ambassador of Public Cloud Platforms

      „Cloud is the exact opposite of past solutions. Nowadays, the customer does not need to buy any hardware, the purchase of which would negatively impact the budget. The biggest advantage of cloud is the flexibility, innovation and saving of costs. A person who works with cloud technologies cannot be limited and has to be flexible, due to the fact of working with knowledge from different spheres of IT – OS platforms, security, networks and databases. And mainly, his work should also be his hobby.”

      Daniel Peťovský started his career at DT ITSO SK in 2006 as a part-time job. After finishing his studies at the Faculty of Mechanical Engineering at the Technical University of Košice, he started working at the department of application support. He was part of a team that founded dual education in the company based on a German model. He left the company in 2015, but renewed the co-operation again at the beginning of 2019 for the innovative directing of DT ITSO SK in the cloud area. He spends his free time cycling, trekking and relaxing at his cottage.

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      Matúš Bankovič

      Position: Senior Solution Designer

      Ambassador of Unified Communication and Collaboration Cloud Competence Center – UC5 (NFON, BroadCloud, WebexCalling – cloud voice solutions)

      „Unified communication represents a set of tools which help people co-operate more efficiently. The biggest benefit for customers is its dynamic nature and flexibility in the process of implementing requests. Another advantage is self-service, where the customer has the ability to configure the parameters of the given cloud voice platforms.”

      Matúš Bankovič has been connected to DT ITSO SK since 2009. After his return from Great Britain, he enrolled in a position that included a 4-month long IT farm. He worked in technical and non-technical positions and also spent several times abroad professionally on a long-term basis. He is the prime example for showing that if a person is passionate about IT, has an open mind and enthusiasm to learn, they also have the ability to strive for personal and career growth. Currently, Matúš is getting used to a new work-life balance, a change brought onto by his daughter.

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      Katarína Puzderová

      Position: Process expert (Global Delivery Excellence)

      Ambassador of Customer Care – highest procedural solution for customer incidents

      Our team deals with the most critical incidents on a global scale, i.e. unplanned service failures of our customers. I am the so-called red phone, which is often compared to firemen. This is a pressuring, stressful job where the priority is to solve the incident in the shortest amount of time possible, so that the customer is not affected by a long-term outage of services. It is an important part of IT, because incidents always happen – whether it is an error in the system or one caused by human fault.”

      Katarína Puzderová was first introduced to incident management in 2017 and began working in 12-hour services. Currently, she functions as the Team leader assistant at Process Expert. She continues to develop her career in IT even without a technical education – Katarína studied English language and anglophone cultures. Nowadays, she appreciates the unpredictability and diversity of her everyday work at DT ITSO SK. At home she feels most relaxed when cooking, reading and as a former professional swimmer, she likes to go for a swim when it’s nice outside.

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      Matúš Adamov

      Position: Solution Designer – Smart Deal Unit

      Ambassador of Intraselect, Ethernet connect 2

      „Intraselect connects products based on the MPLS platform – multiprotocol label switching. For the customer, it presents a form of modernisation and the use of the Internet of Things for connection. Our goal is to ensure that people stay connected, so that they can communicate, naturally, using high speed and quality. To fulfil these goals we create solutions of the entire infrastructure; we modernise. Therefore, the fundamental element for this job is the motivation to improve oneself and to avoid stagnation.”

      Matúš Adamov joined the company in 2017 in the position of a Junior Project Manager and moved on to being a Solution Designer, directly participating in the suggestions of solutions for the customer. He spent a lot of time in the automotive industry before and he also has experiences from working in TV production. His passion is photography – landscapes, still life or nature.

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      Silvin Galus

      Position: Product & Delivery Manager

      Ambassador of Big Data & Edge Computing

      The term Big Data is a buzzword – it stands for all the technologies that are used to process a big amount of data. We design and create solutions that enable the accumulation of data from various sources and their subsequent processing and evaluation. Additionally, in the field of Edge Computing, we design and process solutions that enable the operation of applications where the data is generated due to the needs of the applications, such as low latency, high network demands, security and last but not least, price.”

      Silvin Galus was introduced to IT at university thanks to friends. He joined s DT ITSO SK in 2015 as a team leader of a middleware team and from the beginning he helped for 5 years to develop the Big Data field with other teams. Presently, apart from Big Data he is building an Edge Computing team, where apart from architecture and products, pre-sales are also locally covered, which means the search and realisation of opportunities in the customer market. In addition to other hobbies, he has played foot tennis for more than 25 years at a national level and therefore he finds individual and team sports a good way to relax.

        Karol Havrillay

        Position: Lead Architect

        Matúš Horbaj

        Position: ICT Consultant

        Tomáš Koctúr

        Position: Data Science Engineer

        Michal Vanický

        Position: Solutions Architect

        Csaba Garay

        Position: ICT Architect

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        Karol Havrillay

        Position: Lead Architect

        Ambassador of Public Cloud Managed Service

        “Cloud is a modern approach to computing resources, offering flexibility and elasticity. Public cloud scales enormously and enables the customers to provision new servers almost instantly. They can also choose from a huge variety of managed or serverless services. Thanks to cloud, companies can develop new products and features at an unprecedented pace allowing them to shorten their time to market and time to value, i.e. how quickly the customer can benefit from the new features.”

        Karol Havrillay studied applied informatics at TUKE and worked for multiple IT companies in Kosice after his studies. He started studying cloud technologies in his free time and DT ITSO SK gave him the ability to work in this area in 2018. Apart from cycling, he devotes his free time to his family, especially to his little daughter.

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        Csaba Garay

        Position: ICT Architect

        Ambassador of Automation & DevOps

        “Automation has brought solutions for a large number of manual processes. They eliminate repetitive activities and at the same time increase the quality of the supplied product because they can reduce human error. By implementing the DevOps practices, we can achieve modern ways of software development with shared a responsibility, setting metrics inherent in business, application or infrastructure, it simplifies updates and at the same time enables effective renewal of systems.”

        Csaba Garay studied applied informatics at TUKE. After finishing his studies, he worked for an outsourcing company for Nokia. He joined DT ITSO SK in 2012 as a Junior Application Administrator. He deals with DevOps and automatization from 2017, and besides his work as an architect, he leads a smaller team promoting innovation. He spends his free time with his family, especially with his small daughter, already trying to build a Lego set together.

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        Tomáš Koctúr

        Position: Data Science Engineer

        Ambassador of Data Science

        “Machine learning or artificial intelligence is one of the most attractive fields in IT. It’s a technical-scientific type of work where we teach computers to make decisions and predict the development of various situations. For someone to work in this sphere, the person needs logical and abstract thinking capabilities, the drive to delve deeper into matters and the motivation to learn new things. And no, artificial intelligence will not kill us all.”

        Tomáš Koctúr began co-operating with DT ITSO SK during his telecommunications studies at TUKE and he has been working for this company since 2018. After his doctoral studies in the field of automatic voice recognition of speech, he joined a team in DT ITSO SK which dealt with machine learning. At the same time, he is engaged with informing the public on artificial intelligence and its ethical relevance. He spends his free time doing sport professionally – he plays squash in the 2. Slovak league.

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        Matúš Horbaj

        Position: ICT Consultant

        Ambassador of SAP Solutions

        “SAP Solutions provides solutions for the customer. One of the most dynamically developing solutions is the SAP HANA database along with the S/4HANA platform, where I can see a lot of progress in the field of architecture, which is achieving a much higher speed of data processing. In order for a person to work in this field, one has to have knowledge about networks, operating systems and the motivation to learn – nobody improves just by sitting at work for 8 hours.”

        Matúš Horbaj studied industrial informatization at TUKE. He began working at DT ITSO SK in 2012 in the lowest junior position and had more of a theoretical knowledge about SAP. Today, he holds the second highest position in the structure of DT ITSO SK in his field. After school, he began in a completely different field – he worked at a radio station in a creative position. Nowadays, he considers his work to be a hobby, developing his skills in his free time.

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        Michal Vanický

        Position: Solutions Architect

        Ambassador of IT Architecture

        “Well designed IT architecture ensures flexible, safe and financially undemanding handling of data. The role of the architect, apart from other duties is to design a complex technical solution and discover/plan how the developed product will communicate with other systems in an enterprise environment. Therefore, one needs to have a wide overview, large amount of contacts and the drive to explore. The future of architecture is in the Cloud, which offers flexibility, safety and financial ease in its DNA.”

        Michal Vanický studied artificial intelligence at TUKE. He started at DT ITSO SK in 2009 joining the company as a student. He tried to work for another company for almost a year but returned in 2012 and continued in the SAP field. In 2016, he began dealing with software solution design. He is a part of an international team of architects in terms of this area of concern. In his free time, he plays, but not computer games – Michal plays the electric guitar, composes his own music and discovers possibilities in the world of IT. Or tries to convince his children to listen to him. :)

          Viktória Lukašek

          Position: Senior Service Delivery Manager

          Ivan Bača

          Position: Account Lead Service
          Delivery Manager

          Martina Schusterová

          Position: Head of Education and Development Centre

          David Čižmárik

          Position: Security Manager

          Lukáš Sendrei

          Position: Agile Coach

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          Ivan Bača

          Position: Account Lead Service Delivery Manager



          Ambassador of SAP SDM

          The role of a Service Delivery Manager is very important in the field of IT, mainly in regard to the customer. The person has to be able to manage complex tasks and work with people, have a technical background and be able to provide solutions. A pro-client approach, motivation and the drive to achieve are core fundamentals. Everybody understands the importance of SAP – to find the best quality solutions for a competitive price. The SDM is responsible for the customers, team and the fulfilment of duties and managing finances.”

          Ivan Bača joined DT ITSO SK from its inception in 2006 and started as employee n.24. During his studies of mechanical engineering at TUKE he gained work experience in IT. He joined DT ITSO SK as a SAP Administrator, progressed to the position of an architect (consultant) and from 2013 he changed his role to that of SDM. To maximise his psychological well-being, alongside that of his two children, consists of gaming on his gaming console, where he can switch- off and feel completely relaxed.

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          Martina Schusterová

          Position: Head of Education and Development Centre




          Ambassador of
          Education & Development

          “Education and Development leads to improvement in people. The need to develop an individual and society without lifelong education is not possible. Education and Development are one of the most important investments that at the same time are the hardest to measure. A person needs to spend time developing to move forward for their work to achieve an higher added value.”

          Martina Schusterova has been part of DT ITSO SK since 2007. She started as a HR Business Partner, afterwards she moved into the Department of Education, which she leads today. During her studies at TUKE she completed her pedagogic minimum, leading her to an interest in educating others. She has worked on developing the intern coaching and program 'You can GURU', the implementation of educational portals, programs and/or leadership training. From 2018 she also has lead the dual education program. Martina enjoys time spent in nature, exploring flora and getting to know its demands and needs. She finds it ideal for a healthy work-life balance.

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          Lukáš Sendrei

          Position: Agile Coach

          Ambassador of Agile

          “The world changes fast and we need to be able to react appropriately. Agile is primarily about mindset – setting your mind to changes and considering them as possibilities. The trend is clear as IT heads toward agility, from developing a product to managing a company. Agile is based on people, a working product, a pro-customer orientation and fast response to change. There are processes, tools and methods, which form the basis for a correct mindset. If I convince myself that I am 100% agile, then I am not, because agility develops, and we are constantly learning new things.”

          Lukáš Sendrei works has been at DT ITSO SK since 2018. He joined as a project manager, but soon became engaged with Agile and company transformation thanks to Agile methods. He was introduced to Agile by a contact thanks to his work as a Scrum Master in Los Angels after studying telecommunications at TUKE. His biggest hobbies are his two sons and beekeeping. If he has the time, he heads for the mountains, mainly the High Tatras or engages in other sport activities.

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          David Čižmárik

          Position: Security Manager

          Ambassador of Gaming

          “Some people consider gaming a fun activity, others see another meaning to it – the improvements that may come with gaming in healthy amounts. Depending on the type of game, they can train a person to think strategically and produce improved logical thinking. They can increase the speed of reflexes and decision-making. They can improve communication in a foreign language, help improve leadership skills and in addition you can gain further information when installing the game.”

          David Čižmárik is a qualified builder, during his time at school he was part of their PC club and organized gaming events. After his position as an Event Executive Manager, it was time for a change – he has been a part of DT ITSO SK from 2016, where he started at the Department of Monitoring. He is a part of an organisational team for gaming tournaments and hackathons. The biggest source of relaxation for David are games – Dota2, Lineage2 and World of Warcraft; in his free time, he is also a football announcer and a referee in ice hockey outside the ice rink.

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          Viktória Lukašek

          Position: Senior Service Delivery Manager


          Ambassador of Customer Success Management

          “The Customer Success Manager is one of the key positions we as a company provide for our customers. Communication is very important in this position – it has to be effective, to achieve satisfaction for both parties according to mutual visions and expectations. It is also important to build transparent relationships based on trust, so that any form of initiative can be communicated efficiently and effectively.

          Viktória Lukašek joined DT ITSO SK in 2012 after previous experience in global positions. She studied philosophy at UPJŠ and found her career in IT thanks to her brother; beginning with monitoring. She finds her manager role interesting due to the level of responsibility and direct communication with the customer. She likes to spend her free time outside, going for long walks with her energetic dog.

            Vladimír Bánoci

            Position: Data Science

            Jana Habovčiková

            Position: Global Quality Manager

            Roman Kušnírik

            Position: ICT Consultant

            Pavel Drotár

            Position: Quality Manager

            Martin Kandráč

            Position: Deal Consultant

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            Jana Habovčiková

            Position: Global Quality Manager

            Ambassador of Quality Management & Continuous Improvement

            “Quality is a factor that will always remain important. Whether its services, products for customers or internal quality of processes and people. Thanks to managing quality with an emphasis on continual improvement, the company has the ability to remain competitive and to fulfil present, often demanding norms and demands, which are necessary for ensuring quality. You can provide a product faster, but without quality it won’t be able to satisfy its customer. Therefore, compliance and improvement of quality are essential within the current demands of an agile approach.”

            Jana Habovčiková did not anticipate working in an IT company. After studying at a hotel academy, she worked as a web designer and joined DT ITSO SK in 2009 as a reporting specialist. From 2015 she is engaged in quality of services and is a part of a company leading coalition that helps with transforming the company and fulfilling its vision. She spends her free time reading, going for walks and working in the garden. She likes to go snorkelling, even though she has a phobia from deep water.

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            Roman Kušnírik

            Position: ICT Consultant

            Ambassador of SAP Operations

            Whether a supermarket or an oil refinery company – the entire company, its, logistical or sales department is housed, controlled and managed by SAP solutions. SAP Operations is responsible for this complex solution to work for the customer on a continuous basis, to the best of its ability at the fastest speed possible. All of this is possible for SAP Operations thanks to monitoring, regular updates, improvements and architectonic suggestions of solutions. Because SAP is constantly developing and broadening, a person is able to progress with it, given a correct attitude and the drive to learn.”

            After studying at TUKE and initial working opportunities, Roman Kušnírik joined DT ITSO SK in 2006. He followed the SAP career path, until occupying the position of a consultant and architect, which he finds interesting because of its load and complexity. He devotes his entire free time to his family, but he also finds time to keep up with technological trends and news or the development of his own solutions for smartphones.

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            Pavel Drotár

            Position: Quality Manager

            Ambassador of Trainings & Certifications

            „The quality of the provided services and work are the most important aspect we possess and in which our customers believe. Therefore, investments into education and the development of employees will generate a return. Up to 60% of training is arranged internally, which allows for personalised adaptation and also keep up-to-date with trends and technologies. Certificates also confirm the ability of the trainee to work with the type of technology that he or she has been trained in. Everybody has the possibility to enhance their capabilities and skill if they want – as the saying goes, sky is the limit.”

            Pavel Drotár studied at the Faculty of Information Technologies at Masaryk University in Brno and completed various projects and studies. He has been using his experiences acquired from trainings, databases and programming since 2008 in Deutsche Telekom. He began with customer support and after a brief period he came across the Six Sigma methodology and training. He came to Slovakia because of love, therefore he spends his free time with his wife and sons, playing board games and computer games.

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            Vladimír Bánoci

            Position: Data Science

            Ambassador of Data Science & AI

            “Data science and AI is an important theme, not only in the field of IT. It presents a great opportunity for various sectors of the industry, taking everything to the next level. If we are equipped with data, we can support automatization and remove repetitive task thanks to AI and most of all, we can find added value in the data that humans can’t necessarily see. Therefore, I believe that AI will bring lots of interesting work opportunities in the future, but we need prepared people from fields of development and its application.”

            Vladimír Bánoci studied telecommunications at TUKE; he also spent a year studying abroad and upon returning he finished his doctorate, where he began applying machine learning. He has worked for telecommunication companies abroad and when returning to Slovakia he began looking for a position in the field of machine learning and AI. He realised his current position at DT ITSO SK in 2018. He likes to spend his free time in nature, going cycling or in the swimming pool.

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            Martin Kandráč

            Position: Deal Consultant

            Ambassador of Sales & Customer Contact

            “Our company prepares technological solutions and products based on current trends and demands that are necessary to be presented to the customer, informing them of the added value they represent for their business. As a team, we are working on tenders from our customers. New contracts represent the possibility of new work and opportunities for talented individuals to excel.”

            Martin Kandráč joined DT ITSO SK in 2013. He began work as a Head of Team in the Department of Operational Systems; later he joined the Sales organisation. From 2017 he began preparing contracts on a full-time basis, working as a Deal Consultant. He’s an example for everybody wishing to work in IT, who has the desire to learn and the motivation to improve themselves. He has gained his managerial and IT skills experientially and by studying. Apart from work, Martin is devoted to his 4 children. He enjoys working with wood in his own workshop. He also enjoys cycling and trail building in the area of Košice and the Branisko mountain range.

              Lenka Zajacová

              Position: Service Hub Owner (Business Owner IT)

              Stanislav Trnik

              Position: Lead Network Architect

              Lukáš Herůfek

              Position: Account Lead Service Deliver Manager



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              Stanislav Trnik

              Position: Lead Network Architect

              Ambassador of WAN optimization and SD WAN

              „Networks is a field in IT that I find more systematic, tangible and interesting than programming. The software controlling of SD WAN networks enables simplified configuration, increase in speed, optimization and prioritization of critical applications as well as the increase in security. It is only a matter of time when most of the customers start using SD WAN. It is the future of networks and due to their complexity, they need a centralised orchestration. A person working with networks needs to have systematic thinking, patience and the drive to solve complex problems.”

              Stanislav Trnik planned to be a programmer. After he finished his studies at TUKE in the field of computer technology and informatics, he specialised in networks. He joined DT ITSO SK in 2008 as one of the founding members of the Network Management team. Currently, he is working on defining the Juniper SD WAN product with a pilot customer (Lufthansa) within technical engineering. In his free time he likes to do sports in nature, cycles or does paddleboarding.

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              Lukáš Herůfek

              Position: Account Lead Service Delivery Manager



              Ambassador of SAP SDM

              “A Service Delivery Manager is the primary contact for the customer, presenting the face of the company. A SDM is responsible for all the services sold to the customer. Not only do they have to have excellent knowledge about SAP, they also need to know about other customer solutions which the company offers, that need to be effective for the customer. SDM is mostly about working with people, therefore they need to be good listeners and partially psychologists. They also need to be proficient in finances, leadership, ITIL, etc.”

              Lukáš Herůfek studied the construction industry and after school he spent a great deal of time in Great Britain, where he wanted to improve his language skills. He gained managerial skills and experiences in the automobile sector and in the field of providing services to customers. Upon returning to Slovakia, he joined DT ITSO SK in 2013 as a Lead Incident Manager. After a short period of time, he became engaged in Service Delivery. His free time is occupied by his daughter, books, cultural events and various sports – tennis, football or running.

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              Lenka Zajacová

              Position:  Service Hub Owner
              (Business Owner IT)



              Ambassador of Diversity of employees

              Diversity is an important and long-term theme, which cannot be solved by a central programme. Thanks to diversity we have the ability to grow, due to the fact of multiple new ideas and perspectives on a given theme. Diverse themes have the ability to work more productively, more efficiently and present a larger contribution to society. It is important to perceive diversity and inclusion in a positive manner – as a possibility to connect, move forward and not to focus on our differences.“

              Lenka Zajacová studied International Relations in Prague and upon returning to Košice, she worked as a marketing manager with Visit Košice. She joined DT ITSO SK as a project manager in 2013. Later on she progressed to leading teams of project managers on a local and global basis and subsequently moved to the position of a Business Owner IT, which she holds today. Her big hobby since childhood is travelling. She spends her free time with her family and dog. She is also an active runner.

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